In the heart of the Ruhr area – close to talent and customers. Our Mülheim site combines a central location with the charm of the Ruhr region.
Mülheim an der Ruhr lies right in the centre of the Ruhr area between Essen and Duisburg. The city on the Ruhr offers a high quality of life, plenty of green spaces and excellent transport links. Structural change has created a modern service economy here.
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From this hub we steer and run service and sales processes for our clients.
Existing customer care, technical support and complaints handling for renowned brands.
Cross- and upsell, lead qualification and appointment setting – performance-driven.
Case handling, documentation, data maintenance – audit-proof and with clear KPIs.
Phone, chat and email from a single hub – with unified briefing and coaching.
Operations hubs in Mönchengladbach, Mülheim, Duisburg, Cologne and internationally – a network for your service needs.