Strategically located on the Lower Rhine – our Duisburg site offers great accessibility and a strong team.
With around 500,000 inhabitants, Duisburg is one of the largest cities on the Rhine and Ruhr. The world's biggest inland port, a diverse cultural scene and the proximity to Düsseldorf make Duisburg an attractive workplace.
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From this hub we steer and run service and sales processes for our clients.
Existing customer care, technical support and complaints handling for renowned brands.
Cross- and upsell, lead qualification and appointment setting – performance-driven.
Case handling, documentation, data maintenance – audit-proof and with clear KPIs.
Phone, chat and email from a single hub – with unified briefing and coaching.
Operations hubs in Mönchengladbach, Mülheim, Duisburg, Cologne and internationally – a network for your service needs.